Sweet Coquelicot Website Privacy Policy
Last updated: March 9, 2026
The purpose of this Privacy Policy (the “Policy”) is to formalize our commitment to respecting the privacy of users of the website www.sweetcoquelicot.com (the “Site”), operated by Ludivine Duclos EI, doing business as Sweet Coquelicot.
In connection with the provision of our Website, we process your personal data in accordance with the General Data Protection Regulation 2016/679 of April 27, 2016 (“GDPR”) and under the terms set forth below.
Personal data refers to any information relating to an identified or identifiable natural person. We collect and process personal data exclusively in connection with the provision of our Services or communications regarding these Services, in strict compliance with the GDPR. We collect only personal data that is adequate, relevant, and limited to what is necessary for the purposes for which it is processed. Thus, you will never be asked to provide personal data considered “sensitive,” such as your racial or ethnic origin, or your political, philosophical, or religious views. By registering on the Site, you authorize us to process your personal data in accordance with this Policy. If you do not agree to the terms of this Policy, please refrain from using the Site and the Services.
1. In what circumstances do we collect your personal data, and what data is collected?
We may collect and store your personal data, particularly when you:
• Browse the Site.
• Sign up for the newsletter.
• Contact us.
We use your personal data to enable the implementation and management of the Site’s Services and to respond to your specific requests. We also use your personal data to operate and improve our Services, our Site, and our approach. This information is used solely by us and allows us to better tailor our Services to your expectations.
If you chose to receive emails and messages from us when you created your Account, you will receive emails and alphanumeric messages about our products and promotions. We will use the personal data you provided during registration for this purpose. You can unsubscribe from these communications at any time.
1.1 Navigating the Website.
Browsing data. We collect information that identifies how you access the Site, which pages you view, and for how long. In this context, we may use cookies as described in paragraph 6 below.
1.2 Subscription to our newsletter.
You can directly consent to receiving our newsletters by entering your email address in the fields provided for that purpose on the Site. These newsletters will include news, new products, services, and promotions related to the Services. In any case, you have the right to withdraw your consent to receive such newsletters at any time and free of charge, under the conditions set forth in paragraph 6 of the Privacy Policy.
1.3 Contacts.
In order to respond to any requests you may submit to our Customer Service department and to verify your personal information, we may use your last name, first name, email address, and phone number.
2. How do we protect your personal data?
We have implemented technical and organizational security measures to ensure the security, integrity, and confidentiality of all your personal data, in order to prevent it from being distorted, damaged, or accessed by unauthorized third parties. We ensure an appropriate level of security, taking into account the state of the art, the costs of implementation, and the nature, scope, context, and purposes of the processing, as well as the risks and their likelihood. However, please note that since no security measure is foolproof, we cannot guarantee absolute security for your personal data.
3. Under what circumstances do we share your personal data?
3.1 Sharing Your Personal Data with Third-Party Companies.
When you browse the Site, your personal data may be shared with third-party service providers. These third parties provide services on our behalf and in our name to ensure the smooth processing of credit card payments and other Services.
No personal data is transferred outside the European Union.
Unless a third party asks you to accept its own privacy policy and terms of use, third-party companies that have received your personal data have agreed to process your personal data solely for the purpose of providing our Services.
We will never share your personal data with third-party companies for marketing and/or commercial purposes without first obtaining your consent.
3.2 Sharing Information with Authorities.
We may be required to disclose your personal data to administrative or judicial authorities when such disclosure is necessary to identify, apprehend, or prosecute any individual who may infringe upon our rights, those of any other user, or those of a third party. Finally, we may be legally required to disclose your personal data, in which case we cannot object to such disclosure.
4. How long do we retain your personal data?
We will retain your personal data only for as long as you remain registered on the Site in order to verify your identity when you log in to your Account and to enable us to provide the Services.
Therefore, if you unsubscribe from the Site, your personal data will be deleted and retained only in an archive for the purpose of establishing proof of a right or a contract.
In any case, we will retain your personal data for no longer than is necessary for the purposes for which it is processed, in accordance with the uses described in this Privacy Policy and in compliance with applicable laws and regulations.
5. Cookies: How Do We Use Them?
5.1 What is a cookie?
A cookie is a text file that may be stored on a device when you access an online service using a web browser. Among other things, a cookie allows its issuer, during its validity period, to recognize the device in question each time that device accesses digital content containing cookies from the same issuer. In any case, cookies placed on your device with your consent are deleted 13 months after they are placed on your device.
5.2 What are the cookies on our website used for?
The cookies we use allow us to:
• to compile statistics and track traffic and usage patterns for the various components of our Site (sections and content visited, navigation paths), enabling us to improve the Site’s appeal and usability and, where applicable, our products and services;
• to adapt the layout of our Site to your device’s display preferences (language, screen resolution, operating system, etc.) when you visit our Site, based on the hardware and viewing or reading software installed on your device;
• to store information related to a form you have filled out on our Site (registration or account login) or to products, services, or information you have selected on our Site (subscribed-to services, shopping cart contents, etc.);
• to allow you to access restricted and personal areas of our Site, such as your Account, using login credentials or information you may have previously provided to us, and to implement security measures—for example, when you are asked to log in again to access content or a service after a certain period of time.
When you visit the Site for the first time, a cookie banner will appear on the home page. A clickable link provides more information about the purpose and functioning of cookies and directs you to this Policy. By continuing to browse another page of the Site or selecting an element on the Site (such as an image, text, link, etc.), you consent to the placement of the cookies described herein on your computer.
5.3 How can you control the cookies that are used?
In accordance with applicable regulations, you may opt out of the use of cookies that are not strictly necessary.
In addition, you can configure your browser at any time to allow cookies to be stored on your device or, conversely, to block them (either systematically or based on the issuer). You can also configure your browser so that you are prompted to accept or reject cookies on a case-by-case basis before a cookie can be stored on your device.
Please note: Any changes to your settings may affect your browsing experience and your ability to access certain services that require the use of cookies. We assume no liability for any consequences resulting from the impaired functioning of our services due to our inability to store or access the cookies necessary for their operation—cookies that you have refused or deleted. This would be the case if you attempted to access our content or services that require you to log in. It would also be the case if we (or our service providers) were unable to recognize, for technical compatibility purposes, the type of browser used by your device, its language and display settings, or the country from which your device appears to be connected to the Internet.
5.4 How do you configure your web browser?
Each browser has different settings for managing cookies and your preferences. These settings are described in your browser’s Help menu, which will explain how to adjust your cookie preferences. For more information about cookies, please visit the CNIL website.
6. What are your rights?
You are the only one who has provided us with the data we hold, through the Website. You have rights regarding your personal data. In accordance with data protection regulations, including Articles 15 through 22 of the GDPR, and after verifying your identity, you have the right to request access to your personal data, as well as its correction or erasure.
In addition, within the limits set by law, you also have the right to object to the processing of your data, to restrict such processing, to decide what will happen to your data after your death, to withdraw your consent at any time, and to request the portability of the personal data you have provided.
You may contact our Services to exercise your rights at the following email address: sweetcoquelicot.contact@gmail.com, attaching a copy of your identification document to your request.
In addition, you can unsubscribe from our newsletter at any time by clicking the unsubscribe link at the bottom of each email. You can also unsubscribe by sending an email to the following address: sweetcoquelicot.contact@gmail.com.
7. Can we amend the Charter?
We reserve the right to modify the Terms of Use at any time. We therefore recommend that you review them regularly. In the event of any changes, we will post those changes on this page and in other locations we deem appropriate, depending on the nature and significance of the changes made. Your continued use of the Site following any changes constitutes your acceptance of those changes. If you do not agree with any material changes to this Policy, you must stop using the Site.
8. The National Commission for Information Technology and Civil Liberties (“CNIL”)
We would like to remind you that you can contact the CNIL directly through its website or by mail at the following address: Commission Nationale de l’Informatique et des Libertés (CNIL), 3 Place de Fontenoy – TSA 80715, 75334 PARIS CEDEX 07.